Flight Cancellations

Posted by Julia Roxan on 26 September 2017

 

I’ve just arrived back from a week-long holiday to Spain. My outbound flight was cancelled with an hour’s notice, but I got the replacement flight provided by the airline. Can I claim compensation?

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Auto-enrolement in pensions

Posted by Julia Roxan on 26 September 2017

I’ve just started a new job and am being offered auto-enrolment in a pension for the first time. Do I have to join the scheme? I’m worried about meeting my living costs if I do.

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Broadband customers are at risk of being short-changed out of £52m in compensation

Posted by Julia Roxan on 5 September 2017

Broadband customers are at risk of being short-changed out of £52m in compensation

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Employment Contracts

Posted by Julia Roxan on 29 August 2017

Employment contracts: we are often asked about employment contracts – what should be in the terms or even if they should have received one from their employer.

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Bailiffs: Know you rights

Posted by Julia Roxan on 29 August 2017

Having the bailiffs at your door is a stressful experience, especially if you don’t know your rights. The rules around bailiff powers are complex and it’s vital you know what bailiffs can and cannot do, so you aren’t treated unfairly or unlawfully.

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Cancelling a holiday

Posted by Julia Roxan on 29 August 2017

Cancelling a holiday

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Switched energy company without permission

Posted by Julia Roxan on 8 August 2017

I’ve just been phone by an energy supplier offering to change me over to their contract. I told them that I didn’t want to move and was happy with my existing supplier. But a few days later I had a letter from them thanking me for agreeing to transfer my supply and asking for my bank details for a direct debit. I didn’t agree to this. What can I do?

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Temporary contract holiday entitlement

Posted by Julia Roxan on 8 August 2017

I’ve just been hired by a cafe as a temp covering the busy summer months. My boss says that because I’m a temp, I’m not allowed to take any holiday. Is this right?

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Top Tips for Employment Issues

Posted by Julia Roxan on 25 July 2017

11 things employers say to mislead workers about their rights.

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Reporting to Trading Standards

Posted by Julia Roxan on 30 May 2017

“I bought a handbag for £100 thinking it was a top designer brand but it has turned out to be a fake. How do I report the shop to Trading Standards?”

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