Broadband customers are at risk of being short-changed out of £52m in compensation
Employment contracts: we are often asked about employment contracts – what should be in the terms or even if they should have received one from their employer.
Having the bailiffs at your door is a stressful experience, especially if you don’t know your rights. The rules around bailiff powers are complex and it’s vital you know what bailiffs can and cannot do, so you aren’t treated unfairly or unlawfully.
I’ve just been phone by an energy supplier offering to change me over to their contract. I told them that I didn’t want to move and was happy with my existing supplier. But a few days later I had a letter from them thanking me for agreeing to transfer my supply and asking for my bank details for a direct debit. I didn’t agree to this. What can I do?
I’ve just been hired by a cafe as a temp covering the busy summer months. My boss says that because I’m a temp, I’m not allowed to take any holiday. Is this right?
11 things employers say to mislead workers about their rights.
“I bought a handbag for £100 thinking it was a top designer brand but it has turned out to be a fake. How do I report the shop to Trading Standards?”
“I am about to apply for Universal Credit for the first time, but have been told that there is a six week wait before the first payment. I’m worried that I won’t be able to pay my bills. Is the wait right, and is there anything I can do?”
“I've hired a builder for a loft conversion but he’s now asking for more money to finish the job, despite agreeing a price in an email. What should I do?”