Wills Part 1. What if I don't have one?

Posted by Julia Roxan on 7 November 2016

I haven’t made a will – someone told me that this doesn’t matter as everything will go to my partner anyway. Is this right?

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Hotel not as expected

Posted by Julia Roxan on 11 October 2016

I’ve just come back from a package holiday where our hotel was miles away from where we booked. We couldn’t contact anyone to change hotels, and had to pay to travel back and forwards to the destination we’d booked. Can I claim compensation?

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Statutory Wage Rights - National Minimum & National Living Wage

Posted by on 13 September 2016

I work full time on basic pay but in April this year my employer reduced my hours but increased the hourly rate so I am still earning the same amount. Can they do this?

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Statutory Wage Rights - Payslips

Posted by Julia Roxan on 13 September 2016

I work part time and my hours are variable but haven’t had a pay slip for the last few weeks and I need them for my benefits claim. What can I do?

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Contract of Employment

Posted by Julia Roxan on 7 September 2016

I work full time for a small local business and have been there for 6 months but I still don’t have anything in writing about my pay, holiday entitlement, and sick pay. Is this right?

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Mobile Phone Billing Problem

Posted by on 30 August 2016

My mobile phone company is still billing me even though I cancelled my contract over the phone. I’m disputing the bill, but now I’ve received a letter from a debt collection agency demanding the money. I don’t think I should have to pay, but I’m worried it will affect my credit rating if I don’t. What can I do?

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Pensions and Tax

Posted by Julia Roxan on 30 August 2016

I’m 55 and looking into my plans for retirement. I want to cash-in part of my occupational pension which is a defined contribution pension. The pot worth £40,000 but I’m confused about tax. How much can I take out of my pension pot tax-free and how much tax will I pay on the rest?

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Top Tips for Summer Holidays

Posted by on 30 August 2016

I’ve heard a lot about people having problems with their holiday bookings recently. What can I do to avoid my holiday turning into a nightmare?

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How to protect yourself from being scammed

Posted by on 13 July 2016

In our previous column we advised how to spot a scam. Here are some ideas on how to protect yourself, especially online.

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If it looks to good to be true...

Posted by on 6 July 2016

...it probably is too good to be true!

 

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