I haven’t made a will – someone told me that this doesn’t matter as everything will go to my partner anyway. Is this right?
I’ve just come back from a package holiday where our hotel was miles away from where we booked. We couldn’t contact anyone to change hotels, and had to pay to travel back and forwards to the destination we’d booked. Can I claim compensation?
I work full time on basic pay but in April this year my employer reduced my hours but increased the hourly rate so I am still earning the same amount. Can they do this?
I work part time and my hours are variable but haven’t had a pay slip for the last few weeks and I need them for my benefits claim. What can I do?
I work full time for a small local business and have been there for 6 months but I still don’t have anything in writing about my pay, holiday entitlement, and sick pay. Is this right?
My mobile phone company is still billing me even though I cancelled my contract over the phone. I’m disputing the bill, but now I’ve received a letter from a debt collection agency demanding the money. I don’t think I should have to pay, but I’m worried it will affect my credit rating if I don’t. What can I do?
I’m 55 and looking into my plans for retirement. I want to cash-in part of my occupational pension which is a defined contribution pension. The pot worth £40,000 but I’m confused about tax. How much can I take out of my pension pot tax-free and how much tax will I pay on the rest?
I’ve heard a lot about people having problems with their holiday bookings recently. What can I do to avoid my holiday turning into a nightmare?
In our previous column we advised how to spot a scam. Here are some ideas on how to protect yourself, especially online.