Did you get a Christmas present that turned out to be broken, unusable or just not what was wanted? What are your rights?
I am looking to rent privately through a letting agent. What do I need to be careful of or aware of?
I’m struggling with around £18,000 worth of debt and I wondered whether I’d be eligible for a Debt Relief Order. I know the limit used to be £15,000 but I heard that it was increasing soon. Is that right?
I am thinking of taking on a new job but the boss is saying I will be self-employed. In the past I’ve always been employed doing this work, so is this right?
Winter is fast approaching and I am worried about my heating bills. What can I do to reduce costs?
Someone has been going from door to door on my street and I’m concerned they might not be a legitimate trader. What should I do?
I use heating oil to power my home, but I’m struggling to cover the cost. It’s hard for me to cut my energy use to save money, as my daughter’s asthma gets worse if I turn the heating down too low. Is there anything I can do to cut my bills?
I bought a new mobile phone six months ago, and I used the signal checker on the website, but I never have any signal at home or work at all. I want to cancel my contract and go back to my old mobile company as I always had good service with them, but my new provider says I’ll have to pay all 18 months of the contract remaining if I want to cancel. I can’t afford to pay that all at once and a new contract, but I also can’t have a mobile phone that never works when I need it. What can I do?
I’ve heard that the new pension reforms mean that I will have full access to my pension pot when I turn 55. How do I work out what I should do with my pension savings?