Our main Bureau is at the Forest Road Resource Centre in Cinderford. We also provide face-to-face advice in Coleford, Lydney, Newent and St Briavels. Scroll down for times and location.


If you require advice, please first call us on 0300 330 9006.  Our Advisers will asses your needs and if possible provide advice there and then over the phone. If they feel you need to be seen face to face, they will arrange an appointment for you. If you are an exisiting client, please ring 01594 823937 and enter the extension number you require, alternatively leave a voicemail message and an advisor will get back to you in due course.

Please note that if we attempt to return your call and you are not available, we will leave an answerphone message if you have an answerphone facility. If you do not wish us to leave a message, for example, for reasons of confidentiality, please let us know when you leave a message.

Download a copy of our Opening Times leaflet

Drop-in sessions are available from Cinderford, Coleford, Lydney, Newent and St Briavels bureaus at the times indicated below. No appointment necessary, clients will be seen on a first-come-first-served basis.


Forest Road Resource Centre
Forest Road
Cinderford GL14 2NR

Monday 10.00am - 12.30pm Drop-in & Advice Line
Monday 1.30pm - 4.00pm  Appointments only
Tuesday 10.00am - 12.30pm Advice Line Only
Wednesday 10.00am - 12.30pm  Drop-in
Thursday 1.30pm - 4.00pm  Advice Line Only

Cinderford Citizens Advice Bureau



The Main Place
Old Station Way
Coleford, GL16 8RH

Monday 1.30pm - 4.00pm: Drop-in
Thursday 10am - 12.30pm: Drop-in

 the main place 2


Lydney Library
Hill Street
GL15 5HW

Thursday 2.00pm - 4.00pm: Drop-in

lydney opt



The Library
High Street
GL18 1AN

Thursday 10.00am - 12.30pm: Drop-in

The bureau at Newent is held in the library


St Briavels

The Assembly Rooms
East Street
St Briavels
GL15 6TG

First Thursday of every month - 2pm to 4.30pm. Drop in. We also have one appointment slot which may be booked during each session.

The bureau at St Briavels is held in the Assmbly Rooms